post https://uatmea-iss-apigw.creditpluspinelabs.com/deviceapi/apis/v1/services/helpdesk/addoncard
This API is used to request for add-on card applications through various channels such as, online banking or mobile banking, or any issuer’s applications. The Credit+ Issuing system receives, validates, and processesthe request. If the request is successful, the system logs the log only ‘Add-on Card Request’ (Service Code: 102) service request (SR). Based on the bank's decision, the bank user hasto raise the Add-on card SR, or add-on card application through customer portal screens to create the add-on card. The service request number is sent in the response message. If the request fails, the system returns the corresponding error code in the response and the SR is not logged. Once the system logs the Add-on Card service request (SR 102) and the escalation matrix (maker and checker) is configured for the SR, the service requestshall always be in Open Status. The service request is then not available in the checker queue for approval. Once the system logs the Add-on Card service request (SR 102) and the escalation matrix (maker and checker) is not configured for the SR, the service request shall be marked as resolved.
HTTP Status and Response Status Matrix
- HTTP Code: This is the response status code issued by a server in response to a client's request made to the server.
- Error Code: This is the error code returned by Credit+ Issuing application in the ‘code’ field of the response message indicating if the request was processed successfully or failed.
- Reason: This is the description of the error code returned by Credit+ Issuing application.
| HTTP Code | Error Code | Reason |
|---|---|---|
| 201 | HDE000 | Request processed successfully |
| 201 | CCRBO0004 | Request processed successfully |
| 400 | 913 | Backward offset time limit violated. |
| 400 | 913 | Forward offset time limit violated. |
| 400 | 994 | Invalid Request - Unrecognized field. |
| 400 | 997 | Device Number field is mandatory |
| 403 | 900 | Device Number field should be numeric. |
| 404 | 998 | Invalid Priority Request |
| 404 | 988 | Encryption type Not Supported. |
| 500 | 999 | Invalid Request Type |
| 400 | 997 | Request Date field is mandatory |
| 400 | 997 | Request Date must be in MM-DD-YYYY HH:MM:SS format. |
| 400 | 997 | Title field is mandatory |
| 400 | 997 | First Name field should be alphanumeric and may contain space. |
| 400 | 997 | Last Name field is mandatory. First Name field is mandatory. |
| 400 | 997 | Last Name field should be alphanumeric and may contain space. |
| 400 | 997 | Embossed Name field is mandatory. |
| 400 | 997 | Embossed Name field should be alphanumeric and may contain space. |
| 400 | 997 | Embossed name should not contain any special characters other than spaces, periods and field length should be between 2-26 |
| 400 | 997 | Relation field is mandatory. |
| 400 | 997 | First Name field is Birth Date must be in MM-DD-YYYY format. |
| 400 | 997 | Request Date should be less than or equal to institution date. |
| 400 | 997 | Birth Date should be less than institution date. |
| 400 | 997 | Alternate Name field value must have max length 200. |
| 400 | 997 | Embossing Line4 field should not contain any special characters otherthan spaces, periods, and field length should be between 2-26. |
| 400 | 997 | Registered Mobile Number field is mandatory. |
| 400 | 997 | Registered Mobile Number field should be numeric. |
| 400 | 997 | Registered Mobile Number field value must have max length 15. |
| 400 | 997 | ISD Code field is mandatory. |
| 400 | 997 | ISD Code field value must have max length 6. |
| 400 | 997 | Registered e-mail ID field is mandatory. |
| 400 | 997 | Registered e-mail ID field must be a valid email id. |
| 400 | 997 | Registered e-mail ID field value must have max length 50. |
| 400 | 997 | Preferred Language field is invalid. |
| 400 | 997 | Marital Status field is invalid. |
| 400 | 997 | Marital Status field is mandatory. |
| 400 | 997 | Country Code field is mandatory. |
| 400 | 997 | Country Code field value must have max length 3. |
| 400 | 997 | AddressLine1 field is mandatory. |
| 400 | 997 | AddressLine1 field value must have max length 150. |
| 400 | 997 | AddressLine1 field should only contain [a-z A-Z 0-9], SPACES and special characters [.,&#:*()-] and must start with an alphanumeric character. |
| 400 | 997 | AddressLine2 field value must have max length 150. |
| 400 | 997 | AddressLine2 field should only contain [a-z A-Z 0-9], SPACES and special characters [.,&#:*()-] and must start with an alphanumeric character. |
| 400 | 997 | AddressLine3 field value must have max length 150. |
| 400 | 997 | AddressLine3 field should only contain [a-z A-Z 0-9], SPACES and special characters [.,&#:*()-] and must start with an alphanumeric character. |
| 400 | 997 | AddressLine4 field value must have max length 150. |
| 400 | 997 | AddressLine4 field should only contain [a-z A-Z 0-9], SPACES and special characters [.,&#:*()-] and must start with an alphanumeric character. |
| 400 | 997 | Preferred Mailing Address field is invalid. |
| 400 | 997 | Preferred Mailing Address field is mandatory. |
| 400 | 997 | Credit Limit field must be a positive value with maximum 12 integers and 7 fractions. |
| 400 | 997 | Cash Limit field must be a positive value with maximum 12 integers and 7 fractions. |
| 400 | 997 | Credit Limit field is invalid. |
| 400 | 997 | Cash Limit field is invalid. |
| 400 | 997 | Preferred Mailing Address field is mandatory |
| 400 | 997 | Instant Card Flag field is invalid. |
| 400 | 998 | NO_DEVICE_ERROR |
| 400 | AD102 | Invalid Title. |
| 500 | AD103 | Error while getting title details |
| 400 | AD104 | Invalid Relation |
| 500 | AD105 | Error while getting Relation details |
| 500 | AD107 | Error while getting Device Plan details. |
| 400 | AD106 | Device Plan not present for given program attached to device |
| 400 | AD108 | Invalid Picture code |
| 500 | AD109 | Error while getting Picture code details |
| 400 | AD110 | Invalid Gender code |
| 500 | AD112 | Error while executing Add on Card replace through AP |
| 400 | AD113 | Length of First name should be less than 100 |
| 400 | AD113 | Length of Last name should be less than 100. |
| 400 | AD102 | Demographic Fetch issue. |
| 400 | AD123 | Credit limit is lessthan the limit defined at the program. |
| 400 | AD124 | Cash limit is more than the limit defined at the program. |
| 400 | AD125 | Credit limit is mandatory if cash limit is given. |
| 400 | AD126 | Cash limit must be equal to program fixed cash limit. |
| 400 | AD127 | Cash limit must be greater than product minimum cash limit. |
| 400 | AD128 | Cash limit must be less than product maximum cash limit. |
| 400 | AD121 | Invalid Branch limit. |
| 400 | AD130 | Credit/Cash limit for Prepaid/Debit card should be blank. |
| 400 | AD133 | Invalid value - Zip Code |
| 400 | AD201 | Client Code is not valid. |
| 400 | AD228 | Invalid device type. |
| 400 | APPOB0001 | Onboarding is not allowed on Device Plan: [Device plan code related to the device]. |
| 400 | PRC001 | Provided Credit limit is greater than Card Credit limit |
| 400 | PRC002 | Provided Cash limit is greater than card cash limit |
| 400 | PRC003 | Cash limit should be less than credit limit |
| 400 | PRC004 | Insufficient branch level limit |
| 400 | PRC100 | Error, Validation at cr card balance details |
| 400 | HDE050 | Institution code is mandatory |
| 400 | HDE051 | Device number is mandatory |
| 400 | HDE052 | Service code is mandatory. |
| 500 | HDE053 | Error in fetching data from service_code_mst |
| 400 | HDE054 | Active request Already exist |
| 400 | HDE523 | This Service Request is not allowed for Addon device |
| 400 | HDE524 | This Service Request is not allowed for closed device |
| 400 | SERVIC001 | Service request is not applicable to product type. |
| 400 | 994 | Invalid Encryption-Algorithm header value |
| 400 | 994 | Invalid Encryption Request Parameters |
| 400 | 994 | Cryptography error |