post https://uatmea-iss-apigw.creditpluspinelabs.com/deviceapi/apis/v1/services/helpdesk/resetpinretrycounter
This API is used to reset PIN retry counter for requests received through various channels such as online banking or mobile banking. The Credit+ Issuing system receives, validates and processes the request. If the request is successful, PIN retrial attempts counter is reset, system logs the “Reset Pin Retry Counter” (Service Code: 109) service request (SR) and sends the service request details in the response message. If the request fails, the system returns the corresponding error code in the response and the SR is not logged. NOTE: This API is specific for users who are currently using version 1 of this API. For using version 2 of this API, refer to the Reset PIN Retry Counter API (V2) section.
HTTP Status and Response Status Matrix
- HTTP Code: This is the response status code issued by a server in response to a client's request made to the server.
- Error Code: This is the error code returned by Credit+ Issuing application in the ‘code’ field of the response message indicating if the request was processed successfully or failed.
- Reason: This is the description of the error code returned by Credit+ Issuing application.
| HTTP Code | Error Code | Reason |
|---|---|---|
| 201 | CCRBO0004 | Request processed successfully |
| 400 | 997 | Reset Pin Retry Counter failed: invalid request |
| 403 | 900 | Invalid User |
| 404 | 998 | Device(s) does not exist |
| 500 | 999 | Invalid Request Type |
| 400 | 997 | Request Date should be less than or equal to institution date. |
| 400 | 997 | Request Date field must be in MM/dd/yyyy HH:mm:ss format. |
| 404 | 998 | NO_DEVICE_ERROR |
| 500 | RP101 | DEVICE_ERROR |
| 400 | RP102 | Invalid Device Plan. |
| 500 | RP103 | Error while retrieving data from device plan |
| 500 | RP107 | Error while executing Retry pin reset counter through AP |
| 400 | HDE050 | Institution code is mandatory |
| 400 | HDE051 | Device number is mandatory |
| 400 | HDE052 | Service code is mandatory. |
| 400 | HDE053 | Error in fetching data from service_code_mst. |
| 400 | HDE100 | Device is not in normal state |
| 400 | HDE006 | Invalid Device Number |
| 400 | HDE504 | Reset Pin Blocked Request Service is not available for virtual devices |